Aim -
The Agency is committed
to providing its staff and support workers access to appropriate training
courses, relevant to each individual identified need, and to provide training
which is affordable and wherever possible free of charge. All mandatory courses
will be provided in-house free of charge. The Agency will seek to work in
partnership with its customers in providing opportunities for work-based
practice. The Agency will also endeavour to promote high standards of practice
amongst its registrants. This policy should be cross - referenced with the
Agency’s policy on Recruitment.
Objective -
To identify the training
and development needs of each individual. This will be achieved through
Interview, Selection, Assessment and Appraisal.
To provide Mandatory
Training Moving and Handling, Adult Protection, Food Hygiene, Fire Awareness,
Infection Control, RIDDOR, COSHH and Health and Safety, as required by the
Commission for Social Care Inspection. To encourage a culture of learning
development, and to offer support and guidance as required. To strive towards
ensuring that all contractors are accessing NVQ training/ qualification in line
with National Care Standards requirements for 2008.
Outcome -
To equip individuals with
learning outcomes that will satisfy the expectations of the customer. To also demonstrate the Agency’s commitment
to providing a quality based service for its customers, staff and registrants.
Protocol -
Training and development
status of all applicants will be identified during initial selection interview
and at subsequent Appraisal interviews, carried out at six weekly, six monthly
and annual intervals.
All mandatory topics
i.e. Manual Handling, Food Hygiene, Fire Awareness, Infection Control, COSHH,
RIDDOR and Health and Safety will be addressed annually with all support
workers
Evidence of previous
training courses completed outside of
the Agency, must be provided.
All new registrants will
undergo mandatory training as part of their 4 day Induction prior to being
offered work assignments.
Each individual will
have a Training Record, documenting all training courses attended. Copies of
training certificates will be kept on file.
This policy will be reviewed annually or at intervals appropriate to changes in legislation that may affect the outcome of the policy.